January 2012
18 posts
Update: Site unreachable
We have mitigated the attack and our systems are now returning to normal. Sorry again for the inconvenience and thanks for your patience.
Site unreachable
StockTwits.com is currently unreachable due to excessive network traffic that appears to be a DDoS attack. We are currently working to correct the situation.
Update: Site slow because of network issue
Everything was restored at around 3:00pm PST today. We mitigated the attack which meant that we had to block some connections which were legitimate as well as the bad traffic. Sorry to those that were effected. We are working on solutions so that this won’t happen again.
Update: Site slow because of network issue
What seemed like a network issue has now turned into a DDoS attack. We have been working with our host and opts team to mitigate the attack and will update as we have more information.
Site slow because of network issue
We are looking into the issue but it is a backbone network connection issue.
Update: Payment processing and email delay
Both email and payment processing issues have been resolved. If you had any issue purchasing a product or canceling a product please retry or call us for help.
Payment processing and email delay
We are experiencing issues with our payment processor as well as delays in emails that are sent out for when your messages get liked, or replied to.
Update: Stock Quote server issues
Update jan 20 at 11:00 The issue has come back and we are looking into it. A part of the quote server needs to be rebuilt but we are holding off till after hours. Should be intermittent till we can do so.
Update: Jan 19 at 3:23 The issues have been resolved.
Stock Quote server issues
We are experiencing issues with our stock quote server. We are looking into the issue and will update.
Update: iPhone App Crashes
iPhone app should be working now. There was an issue with the stock quote server that caused the crashes people were experiancing. Please report any other issues to support@stocktwits.com
iPhone App Crashes
We are working on a fix for the iPhone app crashes that just started happening. Please be patient while we work on the fix for this issue.
Update: Website unreachable
The site is back up. Thanks for your patience.
Update: Website unreachable
We have been getting hit with a large DoS attack. The source of this attack appeared to be from multiple addresses, likely a botnet, we will continue to monitor this attack and work to restore the site.
Website is unreachable
At 7:15am EST this morning we started to see some packet loss within our network which created intermittent website experience. The issue was with load balancer and firewall which we rebooted. The packet loss stopped but the website is still having issue. We are working on the issue with our host.
Update: Rackspace router issue
Everything is back in working order the router has been switched out.
Rackspace router issue
We are experiencing issues due to a router similar to yesterday.
Update: Twitter message issue
The Rackspace router has been fixed and everything was back to normal.
The issue lasted intermittently for 155 minutes.
Twitter message issue
We are having issues with pulling in Twitter messages as well as some other minor services.
This is due to a router issue at our hosting facility.
Will update as we resolve the issue.
December 2011
1 post
StockTwits not available for Colorado Comcast...
We have been notified of problems reaching StockTwits.com via Comcast internet for people in the Colorado area. If you have encounter the issue you will want to update your Comcast modem’s fixed DNS addresses to use the newest servers. For detailed information view: http://dns.comcast.net/dns-ip-addresses.php
November 2011
9 posts
Update: Stream and API slow down
Things have stabilized and should be back to normal.
Stream and API slow down
We are seeing spikes in traffic on both the streams and api so there are intermittent slowdowns in message delivery. We are looking into this and working on it.
Update: StockTwits Home streams slow
The home streams should now be caught up.
StockTwits Home streams are running 10 minutes...
We are working on the issue. Sorry for the inconvenience. Watchlist may also be affected
Update: StockTwits is running 10 minutes slow
The system is now caught up we are still investigating the issue.
StockTwits is running 10 minutes slow
We are looking into the issue.
Update: Pulling in Twitter messages is done
We are back to normal, some home timelines may be slow as they catch up. All messages should stream in real-time now.
Update: Pulling in Twitter messages is fixed
The issue is resolved, we are now processing all these messages. Will post when back to normal.
Pulling in Twitter messages is currently having...
We are working on resolving an issue where all tagged messages are not being puled in from Twitter.
October 2011
2 posts
Update: StockTwits TV is live
The site has been updated.
StockTwits TV is down for maintenance
We at work revamping StockTwits TV, so it will be down for the next 30 minutes.
September 2011
3 posts
Server updates
Might be experiencing intermittent site issues. Should be resolved in 1 minute. We are making an upgrade.
Update: Chart.ly connection issue resolved
This Chart.ly connection issue has been resolved. Normal communications between the datacenters have been restored. Thank you for your patience.
Chart.ly Connectivity Interruption
We are currently experiencing a connectivity interruption between our datacenters. This is affecting sign ins on Chart.ly. This could also effect subscribers logging into blog partners.
Our engineers are working to restore connectivity. We will update you further as we resolve the issue.